Contact Management

Manage prospective customers with ease - segment your prospects
according to a myriad of criteria to keep your outreach organized.

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Contact Segmentation

Segment contacts to organize your outreach - pull specific contacts into lists according to the criteria you choose.

360 Contact View

Keep track of every interaction you have with a prospect over multiple email campaigns in Reply.

Data Marketplace

Find quality prospects for your outreach campaigns right from Reply using validated partner services.

Fill your lists with prospects from your CSV files and contacts you have discovered earlier. Import your own custom variables and fine-tune your lists to perfection.

Add contacts manually by filling preset fields in Reply - specify the name, phone number and email for your new contact, as well as the address book they will be added to.

Segment contacts to organize your outreach - pull specific contacts into lists according to the criteria you choose. You can find the number of Opens, Replies, even Opt-outs, of each contact in the chosen list.

Create and use smart filters to filter prospects using different parameters - the options for filtering are endless. For example, you can filter the contacts that you added three days ago.

Manage your contacts in Reply

Reply has all the right tools for creating and managing
targeted contact lists using a wide variety of fields.

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360 Contact View

Keep track of every interaction you have with a prospect over multiple campaigns, so you never forget where you stand when it comes to customer satisfaction.

  • Profile and campaign history
    Analyze your results with up to date stats and track every development in your outreach.
  • Recent activity
    Keep track of your prospects' activity, logs and messages while staying in touch with them to optimize your results.
  • Email conversations
    Take advantage of having all of your email history within the Reply platform.

Contact and Domain Blacklisting

Blacklist unwanted contacts to ensure you are not sending emails to them. Prevent contacting unwanted organizations by blacklisting domains.

Data Marketplace

Built-in apps

Check out the list of Reply partners that have a native integration with Reply via the API. It’s the fastest way to find new prospects and move them to Reply campaign.

Manual services

These are partners who provide targeted contact lists as a CSV file for importing to Reply. They use a combination of manual work and automated tools.

Recommended tools

We recommend using these services as they provide the best data and sales intelligence available on the market. They provide data in the form of a CSV file.

Articles to help you start

Check out the elements and functionality of the People page. To learn more, explore the whole People Page collection and FAQ.

Learn how you can import your prospect list into a Reply's account People Page if you store it in CSV file.

This article provides best practices on how to increase cold email outreach click rate and make prospects reply more often.

Learn how to add a certain prospect list to one of your Reply automated email campaigns.

Learn how to blacklist contacts to ensure you are not sending emails to them and prevent contacting organizations by blacklisting domains.

The Marketplace tab of the People page provides you with a list of partners and products to find quality prospects for your campaigns.

Gmail Integration

Operate with your currently launched campaigns and add new prospects and templates to your pre-scheduled email sequences directly from your Gmail with a light-weight Gmail plugin.

Automated Drip Campaigns

Reach your prospects by sending tailored, personalized emails and follow-ups, send an onboarding series to introduce new subscribers to your business, and re-engage inactive subscribers.