Contact Management

Manage prospective customers with ease - Reply has all the right tools for creating and managing targeted contact lists using a wide variety of fields. Segment your prospects according to a myriad of criteria to keep your outreach organized.

Import from CSV

Fill your lists with prospects from your CSV files and contacts you have discovered earlier. You have the option to push contacts to lists directly from our data partners (or during Import). For even more control, import your own custom variables and fine-tune your lists to perfection.

Manual entry

Add contacts manually by filling preset fields in Reply - specify the name, phone number and email for your new contact, as well as the address book they will be added to.

Segmenting contacts list

Segment contacts to organize your outreach - pull specific contacts into lists according to the criteria you choose. With our new version, it's possible to target certain titles or companies within your list. You can find the number of Opens, Replies, even Opt-outs, of each contact in the chosen list. Have multiple team members working in the same Reply account? You can have the same contact in as many lists as you would like.


Sometimes, you need to exclude contacts from your drip campaigns. You can edit your list or remove domains anytime using the Blacklist feature.

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Whether it's inbound, outbound, new user trials or existing customers — we put your email communication on autopilot while keeping it personal.