What made Reply stand out more than any feature set was the attitude of their team. The way they communicated with us and solved our problems was a big help, as well as how open they were to feedback, adapting their software to our needs.
Unlike the other tools, Reply seemed refreshingly simple. Reply makes the outreach easy for me, so it’s one less thing I have to worry about. It is very straightforward, and the results look like I just wrote this casual, personal email.
Using Reply now helps us to not only increase reply rates and sales numbers, but also to strengthen client relationships due to the personal nature of the messages.
We’ve had incredible results with open rates as high as 92% and reply rates as high as 64% and, at some point, the numbers were even higher.
I consistently have my new clients get Reply.io accounts – for sending cold emails to get them booked on podcasts, get in the press, and/or get sales appointments.
Working with Reply has saved us a lot of time and effort. It is a great tool for outbound sales process, as well as activating the inbound leads.
With Reply I have about a 60% hit rate with heavily customized emails, but at the same time, I’ve reduced the amount of time I work to about one to two hours a month.
Reply offered us a platform where we’re sure that the right emails go out at the right time. An additional benefit is how Reply has helped us scale up our operations.
Having tried Reply for months now, we reduced the number of daily cold calls by 10 times while getting more customers than ever before.
50% of deals closed are now following a Reply campaign, while saving 4-7 hour per week for sales reps on manual follow-ups and outreach campaign management.
With Reply we were able to generate an extra $15,000 of revenue during the first 3 months using our cold email campaigns.
Using Reply was great. The emails would go out on schedule and next thing I know I get lots of pings on my phone from Stripe, saying I’d received payments.
Before Reply, we were doing all our emailing manually, which took up a lot of time. Now our follow-up process is completely standardized so we can just set it and forget it.
Reply offered the best functionality, the UI is very intuitive to use, plus the customer support team is very active.
Using Reply to reach out to possible guests for the podcast, we achieved 70 percent open rates and 25 percent response rates. All we had to do was bring in leads and then Reply started the conversation.
While we’ve used other email automation tools before, Reply offers great value for the price. The biggest saving was being able to add multiple email addresses per account.
My absolute favorite feature about Reply is that I can't add the same person more than once to any one campaign. Reply has helped me deliver the right emails to the right person, the right number of times.
My favorite feature of Reply has to be the support. Anytime I had a problem, it was solved quickly). The in-app chat works very well and their support team is well trained and prepared to solve any problems fast.
I’ve tried several different tools over the past year and I just love Reply. We get higher deliverability, the UX is great and it's just super easy to use and intuitive to set up your campaigns.
Whether it's inbound, outbound, new user trials or existing customers — we put your email communication on autopilot while keeping it personal.