Customer Relationship Automation

01.

Customer Data and Personalization

Get a holistic view on your contacts, effortlessly

icon 2 pic for page Customer Relationship Automation

Lead Generation

Automatically generate new prospects matching your ideal customer profile, targeting by industry, region, role in business - the filtering criteria are endless.

icon 3 pic for page Customer Relationship Automation

Prospect Enrichment

The system conducts prospect enrichment with relevant personal data, behavioral factors, social media updates, latest events and activities.

icon 4 pic for page Customer Relationship Automation

100% Personalization

Get your communication workflows personalized based on automatically enriched prospect profiles - CRA does it for you, no manual work required.

02.

Automated Communications

Speak with your contacts personally, CRA handles all the rest

1:1 Communications at Scale

Scale allbound email communications, while keeping them 100% personal, and deliver the right message to the right prospects, based on their current buying stage.

icon 5 pic for page Customer Relationship Automation

Triggered Calls

CRA automatically initiates direct calls with hot prospects based on their activity, email opens, current campaign, and triggered actions.

icon 6 pic for page Customer Relationship Automation

Intelligent Chat Bots

Speed up both inbound and outbound sales communications with your prospects in social media and chats using intelligent chat bots.

03.

Smart Automations

Employ out-of-the-box automations for business growth hacking

icon 7 pic for page Customer Relationship Automation

Automations Out-of-the-Box

Apply out-of-the-box triggered automations for creating rich experiences for your contacts and prospects, and drive high conversions.

icon 8 pic for page Customer Relationship Automation

Seamless Workflows

Benefit from trigger Zapier-like automations to create seamless workflows between multiple software tools.

icon 9 pic for page Customer Relationship Automation

Accessible Automations

Take on board community-based automations to use communication and workflow shortcuts for quick growth.

04.

Artificial Intelligence

Get an unresting powerful assistant doing your tasks at scale

icon 10 pic for page Customer Relationship Automation

The Next Best Action

CRA analyzes the context of communication flow, learning what the prospect wants to do next based on NLP for texts, and suggesting the next best action for you to take.

icon 11 pic for page Customer Relationship Automation

Intelligent NLP

The system analyses the context of emails, chats and calls, and automatically updates contact’s records/statuses, creating tasks, and booking the meeting.

icon 12 pic for page Customer Relationship Automation

Campaign Improvements

CRA reviews the success and failure of your personal communications, while suggesting improvements to your campaigns and flows regarding timing, content and frequency.

05.

Hot Actions

Let CRA automate routine tasks, and focus on what matters

icon 13 pic for page Customer Relationship Automation

Tasks and Meetings Scheduling

Benefit from automated task creation and meeting scheduling for both you and a prospect, based on the context of emails, chats or phone calls.

icon 14 pic for page Customer Relationship Automation

Suggested Follow-ups

Choose from a variety of follow-up suggestions, which CRA offers based on communication tracking stats.

icon 15 pic for page Customer Relationship Automation

Lead Notifications

Get timely notifications on hot prospects, which are ready to convert / move forward.

06.

The Integrations

Connect the dots between the tools, keeping everything updated and synchronized

icon 16 pic for page Customer Relationship Automation

CRM Integration

Benefit from seamless two-way workflow automations between your CRM and CRA tools.

icon 17 pic for page Customer Relationship Automation

Custom Integrations

Can't find integration for your app? Create custom integration flow for your software tool using CRA rich API’s.

icon 18 pic for page Customer Relationship Automation

Zapier Integrations

Explore event triggered webhooks and Zapier integrations to tune integrations between the most used SaaS tools.