100 Top Resources for Customer Success Teams

We put together 100 useful resources for Customer Success teams in one simple guide, so you don’t have to spend hours searching for them yourself.

From books and courses to CS tools, communities, reports, podcasts, templates, and customer feedback tools, you’ll have a practical list of resources to learn from, use at work, and share with your team.

What’s inside this guide:

→ 10 books for Customer Success managers

→ 10 professional certifications and training courses

→ 10 Customer Success software platforms

→ 10 CS blogs, newsletters, and publications

→ 10 Customer Success communities and forums

→ 10 CS conferences and events

→ 10 reports, whitepapers, and benchmark studies

→ 10 Customer Success podcasts

→ 10 ready-to-use templates and swipe files

→ 10 customer feedback and experience tools

Whether you’re building a CS team, improving your current process, or just looking for new ideas, this guide gives you 100 resources worth keeping close.

Grab your free copy and start exploring.