Say Hello to Multichannel Conditional Sequences–The Only TRUE Multichannel Outreach Is Finally Here

Svitlana Shuliak 02 Oct 2024

First, Reply.io shook things up by giving you an all-in-one multichannel sales engagement platform with an unlimited usage price.

Now, we’re taking things to the next level—Conditional Sequences—a smarter way to run your multichannel outreach on Reply.io.

With Conditional Sequences, you can set up different branches in your sequences based on your prospects’ actions and data. Easily mix and match email, LinkedIn, calls, SMS, and WhatsApp into one smooth workflow, adjusting based on your prospect’s data and engagement.

No more juggling multiple sequences with different conditions!

And if you haven’t tried the LinkedIn add-on yet, now’s the perfect time! This update truly unlocks the full power of multichannel outreach.

Check out the video to see how this feature can save you time and boost engagement, all in one go.

How Conditional Sequences work with your prospect data

Conditional Sequences are an absolute game-changer, especially when your prospects have different types of contact info. Let us describe.

In reality, some might have emails, others just LinkedIn profiles, and some only phone numbers. With Conditional Sequences, you can easily reach every prospect based on the data you’ve got.

We’ve added 2 new steps:

Condition → this splits your sequence into two paths depending on whether the condition is met (like if a prospect opens an email, accepts a LinkedIn request, etc.).
Action → the available action is ‘Move to Sequence’.

You’ll still have all the regular steps—Email, LinkedIn, Call, WhatsApp, SMS, Zapier, and Tasks—to keep things running smoothly.

2 new steps of conditional sequecnes

New Steps added: Condition and Action

For example, say your first step checks if an email is available. You set up a condition that sorts prospects into two branches: ‘Yes’ or ‘No’. Prospects with emails go down the ‘Yes’ path, and those without emails follow the ‘No’ path.

Simple as that—Reply.io does the sorting for you automatically!

Condition Step creates Yes/No branches

From there, you can keep building your sequence.

For prospects with an email, you can set up a follow-up flow with more emails. For those with just LinkedIn, you can create a path that includes connection requests, DMs, and other LinkedIn actions.

If a prospect only has a phone number, Conditional Sequences let you craft a custom outreach too. You could kick things off with a WhatsApp message, follow up with an SMS, and schedule a call if there’s no response.

Action step

Create sequences with phone-based channels

But that’s just the beginning—Reply.io offers tons of condition options so you can fine-tune your outreach:

LinkedIn connection status is ‘Connected’
LinkedIn URL is set
Email validation status is valid
A contact has opened, viewed, or replied to your email
A contact’s status is ‘Active’ or any other status you choose

And more!

Ready-made condition options

How Conditional Sequences work with prospect engagement

The system also monitors contact engagement—like when a prospect opens an email, connects on LinkedIn, or responds within a set time.

Monitoring in Conditional Sequences allows you to choose the time frame, with the system checking every 10 minutes to see if prospects have taken action:

If they do, they’ll move to the next step right away.
If not, they’ll go to the ‘No’ branch when the time is up.

How Conditional Sequences work with prospect engagement

Monitoring feature

For example, if nothing happens within two days, you can automatically move them to another sequence using the Action step.

Move prospects to another sequence with Action Step

This kind of automation and personalization ensures contacts won’t get stuck in a funnel, maximizing your chances of reaching every individual and naturally boosting engagement.

Plus, don’t forget—you can A/B test your emails to see which versions get better results.

You can even adjust sequences based on how engaged your prospects are, using one approach for the more responsive ones and a different strategy for those who need a nudge. This level of customization, paired with powerful automation, really helps optimize your outreach.

Here’s how to set up Conditional Sequences in just a few easy steps:

Head to the sequences tab and click ‘Create New Sequence.’
Click to add a step and choose ‘Condition.’ Set criteria like:
1. LinkedIn Connection Status is “Connected”
2. LinkedIn URL is set
3. Email Validation Status is valid
4. The contact has opened, viewed, or replied to your email.

Your sequence will split into ‘Yes’ and ‘No’ paths, numbered for easy tracking (check the example above with the 4.1 step for “Yes” and the 4.2 step for “No”).

The system monitors your conditions over a set period (e.g., 4 days). If the condition is met, the contact moves forward; if not, they go to the ‘No’ branch.
Add actions like ‘Move to Sequence’ for both branches to keep things running smoothly.
Use the Stats tab to track how contacts move through the branches and tweak your outreach accordingly.

For more details, check out our support article.

Special Giveaway: Win a Free Year of Reply!

We want to hear your feedback on Conditional Sequences, and as a thank you, we’re giving you the chance to win a free Professional Subscription to Reply for a full year! This includes access to powerful email and LinkedIn tools to streamline your outreach and boost productivity, a value-packed offer worth hundreds of dollars.

Here’s how to enter:

Share your feedback on LinkedIn about Conditional Sequences.
Tag @Reply in your post.

A winner will be selected on October 7, so don’t miss out on this amazing opportunity to elevate your outreach and supercharge your results for free!

The magic of Conditional Sequences is here!

Start using Conditional Sequences today and see how mixing email, LinkedIn, and calls in one simple flow can level up your outreach results (more deals!).

Try it out!

Try multichannel cold outreach with ready-made Conditional Sequence templates

We’ve created some use-case templates that show how Conditional Sequences can add serious value. Click on the steps to see the content.

These templates are built to streamline your outreach and could boost your meeting bookings by up to 30%. No more juggling multiple sequences—these templates let you combine email, LinkedIn, and calls into one powerful, easy-to-use sequence.

Give them a try in Reply today!

Example #1 – Multichannel

This approach is great for reaching out through multiple channels using the data you’ve got. If you’ve got someone’s LinkedIn, it starts there—viewing profiles, sending connection requests, and messages. If not, it pivots to email follow-ups. The real win here is that it automatically uses different touchpoints to maximize your outreach.

Step 1 – condition

LinkedIn URL is set

Yes

Step 2.1 – linkedin

View Profile View Profile

Step 3.1 – linkedin

Connect – Automatic Connect – Automatic

Hi {{FirstName}}.

Excited to connect with you on LinkedIn

Step 4.1 – linkedin

Message Message

Hi {{FirstName}}

Thanks for accepting the connection request

Step 2.2 – email

Reply {{Company}} Reply {{Company}}

Hi {{FirstName}}.

How is your {{day_of_week}}?

I’m reaching out to you because I noticed on your LinkedIn profile that you are working at {{Company}}. Given your role as {{Title}}, my assumption is that [Title Responsibility] falls in your wheelhouse.

Not sure if {{Company}} is in the market, but since [Company1], [Company 2] & other companies in the {{Industry}} space all use {{Sender.Company}} for [Your Value Proposition], I thought you might be interested in improving your {{Department}} effectiveness.

Open to learning a bit more?

Step 3.2 – email

Let’s have a quick cha… Let’s have a quick chat – Have special offer for you

Hi {{FirstName}},

The reason why {{Company}} is on my radar is that {{Sender.Company}} helps other companies in the {{Industry}} industry like [Company1], [Company 2] and [Company3] with [Pain Points].

[Your Value Proposition; 1 sentence]

Is that something you’d be interested in? I’d love to run through the details on a quick chat and see if there’s a fit.

Step 4.2 – email

How {{Company1}} &… How {{Company1}} & {{Company2}} Increased Productivity – Open to Learning More?

Hi {{FirstName}}.

Have you seen my previous email?

Curious if you’d be open to learning how companies like [Company1] & [Company 2] use {{Sender.Company}} to increase [Department] productivity during the [Pain Point] stage?

Step 2.1 – linkedin

Subject: View Profile

Step 3.1 – linkedin

Subject: Connect – Automatic

Hi {{FirstName}}.

Excited to connect with you on LinkedIn

Step 4.1 – linkedin

Subject: Message

Hi {{FirstName}}

Thanks for accepting the connection request

Step 2.2 – email

Subject: Reply {{Company}}

Hi {{FirstName}}.

How is your {{day_of_week}}?

I’m reaching out to you because I noticed on your LinkedIn profile that you are working at {{Company}}. Given your role as {{Title}}, my assumption is that [Title Responsibility] falls in your wheelhouse.

Not sure if {{Company}} is in the market, but since [Company1], [Company 2] & other companies in the {{Industry}} space all use {{Sender.Company}} for [Your Value Proposition], I thought you might be interested in improving your {{Department}} effectiveness.

Open to learning a bit more?

Step 3.2 – email

Subject: Let’s have a quick chat – Have special offer for you

Hi {{FirstName}},

The reason why {{Company}} is on my radar is that {{Sender.Company}} helps other companies in the {{Industry}} industry like [Company1], [Company 2] and [Company3] with [Pain Points].

[Your Value Proposition; 1 sentence]

Is that something you’d be interested in? I’d love to run through the details on a quick chat and see if there’s a fit.

Step 4.2 – email

Subject: How {{Company1}} & {{Company2}} Increased Productivity – Open to Learning More?

Hi {{FirstName}}.

Have you seen my previous email?

Curious if you’d be open to learning how companies like [Company1] & [Company 2] use {{Sender.Company}} to increase [Department] productivity during the [Pain Point] stage?

Example #2 – LinkedIn automation

This one automates your LinkedIn outreach by sending a connection request first. If they accept, it follows up with a message. If not, no worries—an email gets sent instead. The beauty here is the LinkedIn-first strategy, but with email as your backup.

Step 1 – linkedin

Connect – Automatic

Hi {{FirstName}}, Excited to connect with you.

Step 2 – condition

LinkedIn Connection status is Connected

Yes

Step 3.1 – linkedin

Message – Automatic Message – Automatic

Thanks for accepting the connection request

Step 3.2 – email

{{FirstName}}, Did You… {{FirstName}}, Did You See My LinkedIn Connection Request?

Hi {{FirstName}}.

I sent you a connection request on LinkedIn 2 days ago.

Step 1 – linkedin

Subject: Connect – Automatic

Hi {{FirstName}}, Excited to connect with you.

Step 3.1 – linkedin

Subject: Message – Automatic

Thanks for accepting the connection request

Step 3.2 – email

Subject: {{FirstName}}, Did You See My LinkedIn Connection Request?

Hi {{FirstName}}.

I sent you a connection request on LinkedIn 2 days ago.

Example #3 – Open Emails

Here, the sequence kicks off with an email. If someone opens it more than three times, it signals interest, so the system sends a LinkedIn connection request and more emails. If they don’t open it, the system keeps nudging them with more emails. The goal is simple: adjust your follow-up based on how engaged they are.

Step 1 – email

{{Company}} <> [Your Company]

Hi {{FirstName}}.

How is your {{day_of_week}}?

I’m reaching out to you because I noticed on your LinkedIn profile that you are working at {{Company}}. Given your role as {{Title}}, my assumption is that [Title Responsibility] falls in your wheelhouse.

Not sure if {{Company}} is in the market, but since [Company1], [Company 2] & other companies in the {{Industry}} space all use {{Sender.Company}} for [Your Value Proposition], I thought you might be interested in improving your {{Department}} effectiveness.

Open to learning a bit more?

Step 2 – condition

Opens more than 3 times

Yes

Step 3.1 – linkedin

Connect – Automatic Connect – Automatic

Thanks for accepting the connection request

Step 4.1 – email

{{FirstName}}, Helping… {{FirstName}}, Helping {{Company1}} & Others Solve [Pain Points] – Interested?

Hi {{FirstName}},

The reason why {{Company}} is on my radar is that {{Sender.Company}} helps other companies in the {{Industry}} industry like [Company1], [Company 2] and [Company3] with [Pain Points].

[Your Value Proposition; 1 sentence]

Is that something you’d be interested in? I’d love to run through the details on a quick chat and see if there’s a fit.

Step 5.1 – email

{{FirstName}}, Open to… {{FirstName}}, Open to Learning How {{Company1}} & {{Company2}} Boost Productivity?

Hi {{FirstName}}.

Have you seen my previous email?

Curious if you’d be open to learning how companies like [Company1] & [Company 2] use {{Sender.Company}} to increase [Department] productivity during the [Pain Point] stage?

Step 6.1 – email

{{FirstName}}, Are You… {{FirstName}}, Are You the Right Contact to Discuss [Problem] at {{Company}}?

Hi {{FirstName}}.

Are you the appropriate person to speak with about [Problem They Face] at {{Company}}?

If not, may I ask to be pointed in the right direction?

Thanks in advance and have a wonderful {{time_of_the_day}}.
{{Sender.FirstName}}

Step 3.2 – email

{{FirstName}}, Helping… {{FirstName}}, Helping Companies Like {{Company1}} & {{Company2}} Solve [Pain Points] – Interested?

Hi {{FirstName}},

Not sure if you saw my previous email, but I wanted to let you know that {{Sender.Company}} helps other companies in the {{Industry}} industry like [Company1], [Company 2] and [Company3] with [Pain Points].

[Your Value Proposition; 1 sentence]

Is that something you’d be interested in? I’d love to run through the details on a quick chat and see if there’s a fit.

Step 4.2 – email

{{FirstName}}, Interes… {{FirstName}}, Interested in How {{Company1}} & {{Company2}} Increased Productivity?

Hi {{FirstName}}.

Have you seen my previous email?

Curious if you’d be open to learning how companies like [Company1] & [Company 2] use {{Sender.Company}} to increase [Department] productivity during the [Pain Point] stage?

Step 5.2 – email

[Pain Point] at {{Comp… [Pain Point] at {{Company}}

Hi {{FirstName}}.

Are you the appropriate person to speak with about [Problem They Face] at {{Company}}?

If not, may I ask to be pointed in the right direction?

Thanks in advance and have a wonderful {{time_of_the_day}}.
{{Sender.FirstName}}

Step 1 – email

Subject: {{Company}} <> [Your Company]

Hi {{FirstName}}.

How is your {{day_of_week}}?

Open to learning a bit more?

Step 3.1 – linkedin

Subject: Connect – Automatic

Thanks for accepting the connection request

Step 4.1 – email

Subject: {{FirstName}}, Helping {{Company1}} & Others Solve [Pain Points] – Interested?

Hi {{FirstName}},

The reason why {{Company}} is on my radar is that {{Sender.Company}} helps other companies in the {{Industry}} industry like [Company1], [Company 2] and [Company3] with [Pain Points].

[Your Value Proposition; 1 sentence]

Is that something you’d be interested in? I’d love to run through the details on a quick chat and see if there’s a fit.

Step 5.1 – email

Subject: {{FirstName}}, Open to Learning How {{Company1}} & {{Company2}} Boost Productivity?

Hi {{FirstName}}.

Have you seen my previous email?

Curious if you’d be open to learning how companies like [Company1] & [Company 2] use {{Sender.Company}} to increase [Department] productivity during the [Pain Point] stage?

Step 6.1 – email

Subject: {{FirstName}}, Are You the Right Contact to Discuss [Problem] at {{Company}}?

Hi {{FirstName}}.

Are you the appropriate person to speak with about [Problem They Face] at {{Company}}?

If not, may I ask to be pointed in the right direction?

Thanks in advance and have a wonderful {{time_of_the_day}}.
{{Sender.FirstName}}

Step 3.2 – email

Subject: {{FirstName}}, Helping Companies Like {{Company1}} & {{Company2}} Solve [Pain Points] – Interested?

Hi {{FirstName}},

Not sure if you saw my previous email, but I wanted to let you know that {{Sender.Company}} helps other companies in the {{Industry}} industry like [Company1], [Company 2] and [Company3] with [Pain Points].

[Your Value Proposition; 1 sentence]

Is that something you’d be interested in? I’d love to run through the details on a quick chat and see if there’s a fit.

Step 4.2 – email

Subject: {{FirstName}}, Interested in How {{Company1}} & {{Company2}} Increased Productivity?

Hi {{FirstName}}.

Have you seen my previous email?

Curious if you’d be open to learning how companies like [Company1] & [Company 2] use {{Sender.Company}} to increase [Department] productivity during the [Pain Point] stage?

Step 5.2 – email

Subject: [Pain Point] at {{Company}}

Hi {{FirstName}}.

Are you the appropriate person to speak with about [Problem They Face] at {{Company}}?

If not, may I ask to be pointed in the right direction?

Thanks in advance and have a wonderful {{time_of_the_day}}.
{{Sender.FirstName}}

Example #4 – Move Engaged Prospects

This pattern watches how many times a prospect views your emails. If they view it over five times, they’re hot, so it shifts them to a new sequence to focus more on them. If they’re not engaging enough, the system sends more emails. The value? It helps you zero in on the leads that are showing real interest.

Step 1 – email

{{Company}} <> [Your Company]

Hi {{FirstName}}.

How is your {{day_of_week}}?

I’m reaching out to you because I noticed on your LinkedIn profile that you are working at {{Company}}. Given your role as {{Title}}, my assumption is that [Title Responsibility] falls in your wheelhouse.

Not sure if {{Company}} is in the market, but since [Company1], [Company 2] & other companies in the {{Industry}} space all use {{Sender.Company}} for [Your Value Proposition], I thought you might be interested in improving your {{Department}} effectiveness.

Open to learning a bit more?

Step 2 – email

{{FirstName}}, How {{Sender.Company}} Solves {{Industry}} Pain Points for Companies Like {{Company1}}

Hi {{FirstName}},

The reason why {{Company}} is on my radar is that {{Sender.Company}} helps other companies in the {{Industry}} industry like [Company1], [Company 2] and [Company3] with [Pain Points].

[Your Value Proposition; 1 sentence]

Is that something you’d be interested in? I’d love to run through the details on a quick chat and see if there’s a fit.

Step 3 – email

{{FirstName}}, Open to Learning How {{Company1}} & {{Company2}} Boost Productivity?

Hi {{FirstName}}.

Have you seen my previous email?

Curious if you’d be open to learning how companies like [Company1] & [Company 2] use {{Sender.Company}} to increase [Department] productivity during the [Pain Point] stage?

Step 4 – email

Step 5 – condition

Viewed more than 5 times

Yes

Step 6.1 – action

Move to “Conditional s… Move to “Conditional sequence for engaged prospects”

Step 6.2 – email

[Pain Point] at {{Comp… [Pain Point] at {{Company}}

Hi {{FirstName}}.

Are you the appropriate person to speak with about [Problem They Face] at {{Company}}?

If not, may I ask to be pointed in the right direction?

Thanks in advance and have a wonderful {{time_of_the_day}}.
{{Sender.FirstName}}

Step 1 – email

Subject: {{Company}} <> [Your Company]

Hi {{FirstName}}.

How is your {{day_of_week}}?

Open to learning a bit more?

Step 2 – email

Subject: {{FirstName}}, How {{Sender.Company}} Solves {{Industry}} Pain Points for Companies Like {{Company1}}

Hi {{FirstName}},

The reason why {{Company}} is on my radar is that {{Sender.Company}} helps other companies in the {{Industry}} industry like [Company1], [Company 2] and [Company3] with [Pain Points].

[Your Value Proposition; 1 sentence]

Is that something you’d be interested in? I’d love to run through the details on a quick chat and see if there’s a fit.

Step 3 – email

Subject: {{FirstName}}, Open to Learning How {{Company1}} & {{Company2}} Boost Productivity?

Hi {{FirstName}}.

Have you seen my previous email?

Curious if you’d be open to learning how companies like [Company1] & [Company 2] use {{Sender.Company}} to increase [Department] productivity during the [Pain Point] stage?

Step 4 – email

{{FirstName}}.

How was your {{days_before_now 1}}?

What many people dislike about a {{Department}} process is the admin work, stuff like [Name 2-3 Pain Points].

With {{Sender.Company}} that goes away as it allows to [Your Value Proposition].

Open to learning more?

Step 6.1 – action

Subject: Move to “Conditional sequence for engaged prospects”

Step 6.2 – email

Subject: [Pain Point] at {{Company}}

Hi {{FirstName}}.

Are you the appropriate person to speak with about [Problem They Face] at {{Company}}?

If not, may I ask to be pointed in the right direction?

Thanks in advance and have a wonderful {{time_of_the_day}}.
{{Sender.FirstName}}

Example #5 – Clicked a Link

This one tracks when someone clicks a link in your email. If they do, the system instantly follows up with both an email and a call. If no clicks, it just keeps emailing. The big plus here is that it lets you respond fast to prospects who are interacting with your content.

Step 1 – email

{{Company}} <> [Your Company]

H {{FirstName}}.

How is your {{day_of_week}}?

I’m reaching out to you because I noticed on your LinkedIn profile that you are working at {{Company}}. Given your role as {{Title}}, my assumption is that [Title Responsibility] falls in your wheelhouse.

Not sure if {{Company}} is in the market, but since [Company1], [Company 2] & other companies in the {{Industry}} space all use {{Sender.Company}} for [Your Value Proposition], I thought you might be interested in improving your {{Department}} effectiveness.

Open to learning a bit more?

Step 2 – condition

Clicks one or more

Yes

Step 3.1 – email

“{{FirstName}}, Helpin… “{{FirstName}}, Helping {{Industry}} Companies Like {{Company1}} Solve [Pain Points] – Open to a Chat?

Hi {{FirstName}},

The reason why {{Company}} is on my radar is that {{Sender.Company}} helps other companies in the {{Industry}} industry like [Company1], [Company 2] and [Company3] with [Pain Points].

[Your Value Proposition; 1 sentence]

Is that something you’d be interested in? I’d love to run through the details on a quick chat and see if there’s a fit.

Step 4.1 – call

Step 3.2 – email

{{FirstName}}, Let’s D… {{FirstName}}, Let’s Discuss How {{Sender.Company}} Solves [Pain Points] for Companies Like {{Company1}}

Hi {{FirstName}},

The reason why {{Company}} is on my radar is that {{Sender.Company}} helps other companies in the {{Industry}} industry like [Company1], [Company 2] and [Company3] with [Pain Points].

[Your Value Proposition; 1 sentence]

Is that something you’d be interested in? I’d love to run through the details on a quick chat and see if there’s a fit.

Step 4.2 – email

{{FirstName}}, How {{C… {{FirstName}}, How {{Company1}} & {{Company2}} Boosted Productivity – Open to Learning More?

Hi {{FirstName}}.

Have you seen my previous email?

Curious if you’d be open to learning how companies like [Company1] & [Company 2] use {{Sender.Company}} to increase [Department] productivity during the [Pain Point] stage?

Step 1 – email

Subject: {{Company}} <> [Your Company]

H {{FirstName}}.

How is your {{day_of_week}}?

Open to learning a bit more?

Step 3.1 – email

Subject: “{{FirstName}}, Helping {{Industry}} Companies Like {{Company1}} Solve [Pain Points] – Open to a Chat?

Hi {{FirstName}},

The reason why {{Company}} is on my radar is that {{Sender.Company}} helps other companies in the {{Industry}} industry like [Company1], [Company 2] and [Company3] with [Pain Points].

[Your Value Proposition; 1 sentence]

Is that something you’d be interested in? I’d love to run through the details on a quick chat and see if there’s a fit.

Step 3.2 – email

Subject: {{FirstName}}, Let’s Discuss How {{Sender.Company}} Solves [Pain Points] for Companies Like {{Company1}}

Hi {{FirstName}},

The reason why {{Company}} is on my radar is that {{Sender.Company}} helps other companies in the {{Industry}} industry like [Company1], [Company 2] and [Company3] with [Pain Points].

[Your Value Proposition; 1 sentence]

Is that something you’d be interested in? I’d love to run through the details on a quick chat and see if there’s a fit.

Step 4.2 – email

Subject: {{FirstName}}, How {{Company1}} & {{Company2}} Boosted Productivity – Open to Learning More?

Hi {{FirstName}}.

Have you seen my previous email?

Curious if you’d be open to learning how companies like [Company1] & [Company 2] use {{Sender.Company}} to increase [Department] productivity during the [Pain Point] stage?

START REACHING YOUR CLIENTS IN MINUTES

Grow faster with Reply

Recommended

Email Volume For scaling outreach Starts from

$ 49 69 79 89 159 Contact sales Contact sales Contact sales Contact sales

/month Billed annually

1000 5.000 10.000 25.000 50.000 100.000 200.000 300.000 500.000

active contacts/month

Starts from 1.000 Active contacts Active contacts is the number of unique contacts you can send 1 first-step email and an unlimited number of follow-ups per month.
Email Automation Automate outreach with email sequences.
Unlimited mailboxes New Increase your daily email sending capacity by adding extra mailboxes to your account.
Free warmup with each mailbox Warm-up your email inboxes to increase open and reply rates. Warm-up is included with each connected mailbox.
Unlimited contact storage Upload and store as many contact records as you need. Learn about limits
Unlimited emails monthly Send as many emails to active contacts as you need
1 User Invite additional team members to manage your sequences and workflows. Unlimited users start from 25K active contacts plan.
1,000 data search credits Monthly B2B data reveal credits per team.
Centralized inbox A built-in centralized master inbox for all lead replies.
Anti-spam & deliverability suite inbox A set of features to ensure your emails reach the primary inbox, not the spam folder.
Onboarding with the CSM
Unified team workspace Joint workspace and database access for collaboration between team members

Best value for teams

Multichannel For all-in-one prospecting Starts from

$ 89

per user /month Billed annually

Start 14-day trial

Unlimited Active contacts Active contacts is the number of unique contacts you can send 1 first-step email and an unlimited number of follow-ups per month.
Multichannel automation Automated multichannel sequences (Emails + LinkedIn + Calls).
10 mailboxes / user
Unlimited email warmup Warm-up your email inboxes to increase open and reply rates. Warm-up is included with each connected mailbox.
Unlimited contact storage Upload and store as many contact records as you need
Unlimited emails monthly Send as many emails to active contacts as you need
$ for additional users
10K data search credits / month Monthly B2B data reveal credits per team.
Centralized inbox A built-in centralized master inbox for all lead replies.
Anti-spam & deliverability suite A set of features to ensure your emails reach the primary inbox, not the spam folder.
Onboarding with the CSM
Unified team workspace Joint workspace and database access for collaboration between team members

Agency For outreach on behalf of clients Starts from

$ 166

/month Billed annually

Learn More

Unlimited clients Centralized multi-tenant client management
Email Automation Automate outreach with email sequences.
Unlimited mailboxes New Increase your daily email sending capacity by adding extra mailboxes to your account.
Unlimited email warmup Warm-up your email inboxes to increase open and reply rates. Warm-up is included with each connected mailbox.
Unlimited contact storage Upload and store as many contact records as you need
Unlimited emails monthly Send as many emails to active contacts as you need
Unlimited users & clients
Centralized inbox A built-in centralized master inbox for all lead replies
Anti-spam & deliverability suite A set of features to ensure your emails reach the primary inbox, not the spam folder.
Agency Dashboard If you’re using Reply as a member of an agency to manage email campaigns for your clients, you can use the Agency Dashboard to track the performance of your activities (as well as those of other users connected to the Reply account) and identify areas for improvement.
Roles and permissions Streamline and secure the management of your client groups (teams) and their capabilities.
Dedicated Support Dedicated support and an account manager tailored specifically for the needs of sales and lead generation agencies.

AI SDR

For all-ine prospecting by 24/7 digital AI SDR

Starts from

$ 259

/month

AI Chat

Reply’s sales trained Al Chat with video avatar

Starts from

$ 50

/month

Recommended

Email Volume For scaling outreach Starts from

$ 59 79 89 99 179 Contact sales Contact sales Contact sales Contact sales

/month

1000 5.000 10.000 25.000 50.000 100.000 200.000 300.000 500.000

active contacts/month

Starts from 1.000 Active contacts Active contacts is the number of unique contacts you can send 1 first-step email and an unlimited number of follow-ups per month.
Email Automation Automate outreach with email sequences.
Unlimited mailboxes New Increase your daily email sending capacity by adding extra mailboxes to your account.
Free warmup with each mailbox Warm-up your email inboxes to increase open and reply rates. Warm-up is included with each connected mailbox.
Unlimited contact storage Upload and store as many contact records as you need. Learn about limits
Unlimited emails monthly Send as many emails to active contacts as you need
1 User Invite additional team members to manage your sequences and workflows. Unlimited users start from 25K active contacts plan.
1,000 data search credits Monthly B2B data reveal credits per team.
Centralized inbox A set of features to ensure your emails reach the primary inbox, not the spam folder.
Anti-spam & deliverability suite inbox A set of features to ensure your emails reach the primary inbox, not the spam folder.
Unified team workspace Joint workspace and database access for collaboration between team members

Onboarding with the CSM on annual

Best value for teams

Multichannel For all-in-one prospecting Starts from

$ 99

per user /month

Start 14-day trial

Unlimited Active contacts Active contacts is the number of unique contacts you can send 1 first-step email and an unlimited number of follow-ups per month.
Multichannel automation Automated multichannel sequences (Emails + LinkedIn + Calls).
5 mailboxes / user
Unlimited email warmup Warm-up your email inboxes to increase open and reply rates. Warm-up is included with each connected mailbox.
Unlimited contact storage Upload and store as many contact records as you need
Unlimited emails monthly Send as many emails to active contacts as you need
$ for additional users
1K data search credits
Centralized inbox A built-in centralized master inbox for all lead replies.
Anti-spam & deliverability suite A set of features to ensure your emails reach the primary inbox, not the spam folder.
Unified team workspace Joint workspace and database access for collaboration between team members

Onboarding with the CSM on annual

Agency For outreach on behalf of clients Starts from

$ 210

/month

Learn More

Unlimited clients Centralized multi-tenant client management
Email Automation Automate outreach with email sequences.
Unlimited mailboxes New Increase your daily email sending capacity by adding extra mailboxes to your account.
Unlimited email warmup Warm-up your email inboxes to increase open and reply rates. Warm-up is included with each connected mailbox.
Unlimited contact storage Upload and store as many contact records as you need
Unlimited emails monthly Send as many emails to active contacts as you need
Unlimited users & clients
Centralized inbox A built-in centralized master inbox for all lead replies.
Anti-spam & deliverability suite A set of features to ensure your emails reach the primary inbox, not the spam folder.
Agency Dashboard If you’re using Reply as a member of an agency to manage email campaigns for your clients, you can use the Agency Dashboard to track the performance of your activities (as well as those of other users connected to the Reply account) and identify areas for improvement.
Roles and permissions Streamline and secure the management of your client groups (teams) and their capabilities.
Dedicated Support Dedicated support and an account manager tailored specifically for the needs of sales and lead generation agencies.

AI SDR

For all-ine prospecting by 24/7 digital AI SDR

Starts from

$ 299

/month

AI Chat

Reply’s sales trained Al Chat with video avatar

Starts from

$ 50

/month

More about pricing

Join our webinar and step up your outreach!

Even the best outreach can fall flat if you’re not connecting with prospects across multiple channels. It’s like talking to a wall—no replies, no meetings, and missed chances.

That’s why we’re hosting a webinar, ‘7 Ways to Book More Meetings with Multichannel Conditional Sequences,’ to help you take your outreach to the next level with Conditional Sequences on Reply.io.

No boring, generic tips here—we’re diving into real strategies you can actually use.

In this webinar, we’ll cover:

Step-by-step guidance on creating tailored sequences
How to establish branches based on specific conditions (like email opens)
Real-world examples to engage diverse contacts
Best practices for tracking engagement and refining your strategy

Join the Webinar

Join us to discover how to enhance your outreach with Conditional Sequences on Reply.io. Learn to set up adaptive sequences, create branches based on actions, and apply best practices to boost engagement.

Get ready to level up your outreach with Conditional Sequences from Reply.io! Say goodbye to the hassle of piecing together different tools—this feature streamlines your workflow by automating tasks based on your prospects’ data and engagement.

No need to switch between tools—everything is integrated into one simple sequence.

You can set up custom branches that automatically adjust based on whether a prospect opens an email, connects on LinkedIn, or responds. This means you can tailor your approach for each contact, ensuring you’re using the right channel at the right time.

With Conditional Sequences, you’ll save time, increase engagement, and get more done in less time.

Try it out today and see the difference in your outreach!