Announcing Social Media Automation Waitlist and More Reply Updates

Announcing Social Media Automation Waitlist and More Reply Updates

Roses are red, violets are blue

These Reply updates are our Valentine to you!

There’s much love for our customers at Reply all the time, not just around Valentine’s Day. But we couldn’t miss this opportunity to treat you with some awesome product updates.

This time, we’re happy to announce the following exciting news:

  • official waitlist for Social Automation in Reply (coming to Beta soon)
  • multiple email accounts per sequence available to everyone
  • Zoom meetings (now in Beta)
  • filters in email reports (now in Beta)

There’s a lot to unpack here, so let’s get started.

Social touchpoints automation (soon in Beta)

The wait is almost over! We’re thrilled to announce that Social Automation in Reply will soon be headed to Beta.

With the introduction of Automatic Social Media sequence steps, you will be able to automate your touchpoints within the platforms. For now, two automatic Social steps will be available in sequences:

  • connect request
  • message

The automatic connect request allows you to automatically invite someone to join your professional network, while the automatic message step will be sent as a direct message to your existing connection.

And the best part is that you can now join the official waitlist to be among the first to try it out. All you have to do is reach out to our Support team via online chat.

Multiple email accounts per sequence

We introduced the ability to send emails from multiple email accounts in a single sequence a few months back in Beta along with other features to up your email outreach game.

After a few rounds of testing and feedback, the feature is out of Beta and available to all Reply users.

This means you can now add up to 20 email accounts per each user account and increase your daily sending volume significantly (up to 10K emails per day!). As a result, if your team has 5 seats you will be able to add up to 100 email accounts in total increasing the sending limits even more.  With no need to create duplicate sequences, scaling your outreach with multiple email accounts is now even easier.

You can add multiple email accounts directly in the Sequence Wizard when creating a new sequence or you can do that from a particular sequence page. Just go to the Settings tab -> Email Accounts and add as many email accounts as needed.

And don’t forget to adjust your email sending and throttling daily limits per sequence in sequence Settings -> General to match the total limit of all email accounts.

The contacts you add to the sequence that has multiple accounts will be automatically distributed among the added email addresses per round-robin logic.

As a result, this feature will be especially useful to our agency users as a simple and safe way to increase the daily amount of sent emails or distribute the prospects among the team members.

You can learn more about how it works in this article.

Ready to explore the new Reply features? Sign in to your account or create a new one

Zoom meetings (in Beta)

Multiple email accounts are out of Beta, so we have an exciting new feature for you to test instead. Please, welcome Zoom Meetings in Reply.

Yes, you can now schedule a Zoom call with your prospects directly in Reply in just a few clicks. Here’s how to do that:

  • Connect your Zoom account to Reply (make sure to authorize Zoom and preapprove Reply on Zoom Marketplace)
  • In Settings -> Meetings tab, switch the location to Zoom and save the changes
  • Generate and copy a unique link to share with your prospects

And here’s what your prospect will see once they open your meeting link.

Once a prospect books a Zoom call using the link, your Google calendar will be updated and the related task will appear in Reply.

You can find a more detailed guide on how it works here.

Filters in email reports (in Beta)

With this release, we’re also adding filters in email reports (available in Beta). Now, you can apply different sets of filters in the Emails dashboard. The available filters include:

  • Date
  • Members
  • Email Message type (automatic or manual),
  • Email template
  • Company
  • Industry
  • City/State/Country
  • Title
  • Sequences
  • Sequence step
  • Email accounts

You can also save the required filters so there is no need to manually apply them each time. Just select the pre-saved filter view and voila — you will see the data based on the set parameter.

As a result, SDRs and SDR Leaders will be able to finetune their email reporting, analyze reports based on data important to them, and draw valuable insights from their reports to improve processes and results.

Read more about the filters in email reports in this article.

Wrapping up

That’s it for now. We hope you enjoy the new features. As always, don’t hesitate to reach out with your feedback.

Be sure to claim your spot on the waitlist and be the first to try our Social Automation as soon as it is out. And keep an eye open for more exciting updates in the coming weeks.

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