Touchpoint refers to any interaction or contact between a salesperson and a potential customer within the sales engagement sequence.

Sales engagement sequences typically involve contacting the prospects across different channels, such as email, phone calls or voicemails, SMS messaging, social media, etc.

However, customer journey touchpoints might not always be a direct message.

Social media interactions on LinkedIn might mean visiting their profile, interacting with their content, or engaging in comments on relevant groups or posts.

Read More

The Definitive Guide to Sales Engagement

Ready to get started?

Create your free 14-day account now, All rights reserved © 2022. Contact sales +1 855 747 99 53 (toll free)