Pre-warmed domains: launch outreach without waiting weeks

Starting outbound from a brand new domain has always required patience.

Before sending your first campaign, you need to purchase domains, configure mailboxes, warm them up for several weeks, and carefully ramp sending volume. For growing sales teams, this often becomes the biggest bottleneck to scaling outreach.

Now you can skip most of that waiting.

Pre-Warmed Domains are now available directly inside Reply. Every purchased domain comes with three pre-warmed mailboxes that are already prepared for outbound sending, allowing you to launch campaigns significantly faster or expand your sending capacity whenever your pipeline demands it.

Imagine your SDR team needs another 15 mailboxes before the next campaign launch. Instead of spending weeks preparing infrastructure, you purchase five pre-warmed domains directly from Reply, connect them, and begin scaling almost immediately.

The setup takes only a few steps. Choose your provider (Google Workspace or Microsoft 365), select available domains, configure domain forwarding, review the included mailboxes, and add them to Reply Warm-Up to maintain a healthy sender reputation over time.

Pre-warmed doesn’t mean unlimited sending from day one. Gradually increasing volume still remains the best practice for protecting deliverability. But instead of spending weeks getting ready, you can spend those weeks generating pipeline.

The result is faster launches, predictable scaling, and less operational work whenever your team needs additional sending capacity.

Agentic Chat: manage your entire outbound workflow with natural language

The more successful your outbound becomes, the more time you spend managing it.

Opening dashboards, searching for contacts, checking reply rates, pausing sequences, updating records, answering emails, looking up documentation – none of those activities generate pipeline, but they consume a surprising amount of every sales rep’s day.

Agentic Chat changes how you interact with Reply. Best of all, it’s available on all Reply plans, so every team can manage outbound using natural language from day one. Instead of navigating menus, you simply ask:

• Need to pause every sequence performing below a certain reply rate? Ask.
• Want to add a prospect to a sequence? Ask.
• Need today’s campaign performance? Ask. 
• Looking for a specific contact, task, or conversation? Just ask.

Agentic Chat can already perform more than 30 actions across Reply, helping you manage your daily outbound workflow from one conversation window.

It also extends beyond operational tasks.

Ask Agentic Chat to explain how a Reply feature works, search your Help Center, or even research a prospect on the live web before writing your next message. You no longer need to leave your workflow just to find information.

If your team collaborates in Slack, Agentic Chat goes there too.

Connect Reply with Slack and your team can manage campaigns, contacts, inbox conversations, tasks, and performance metrics without opening another browser tab. Sales managers can quickly review campaign health, while SDRs can update prospects and respond to conversations directly from the workspace where they already spend their day.

Jason AI SDR users unlock even more possibilities.

You can ask Jason to generate outreach strategies, build multichannel Playbooks, recommend messaging, answer product questions using your Knowledge Base, create offers, and continuously improve outbound execution without switching between different AI tools.

Less navigation, more selling – exactly how outbound software should work.

Attachments in Jason AI SDR: deliver value before asking for a meeting

Most outbound asks for something before giving anything.

You ask for fifteen minutes.

You ask for a demo.

You ask for a reply.

But prospects don’t always have enough context to justify saying yes.

Now Jason AI SDR lets you change that.

You can attach case studies, reports, one-pagers, presentations, guides, ROI calculators, and other lead magnets directly inside your AI Playbooks.

Jason automatically sends the right attachment at the exact step you choose, whether that’s your first email, a follow-up, a LinkedIn message, a connection request, or an InMail.

Imagine you’re selling cybersecurity software.

Your first email introduces the problem.

A follow-up automatically includes a customer success story from a company in the same industry.

Later, Jason shares a practical security checklist before asking for a meeting.

Instead of repeatedly asking prospects to engage, you’re giving them useful information throughout the conversation.

Multiple attachments can be added to the same Playbook, allowing Jason to distribute different assets across different sequence steps automatically.

The result is outreach that feels more helpful, builds trust faster, and gives prospects a reason to continue the conversation before your sales team ever joins the call.

Small updates that make everyday outreach smoother

Not every improvement needs to be a major feature release. Sometimes removing small daily frustrations has the biggest impact over hundreds of sequences.

Variables are now available in Call Steps

Phone conversations often require context that’s unique to each prospect.

You can now use variables inside Call steps, making it easier to display company names, job titles, custom fields, or other personalized information while preparing for every call.

Your SDRs spend less time looking up contact details and more time having relevant conversations.

Smarter handling for LinkedIn InMail steps

Running out of LinkedIn InMail credits no longer brings your sequence to a halt.

Previously, contacts remained stuck on the InMail step indefinitely without any clear indication of what happened.

Now you decide what should happen next.

A new setting allows contacts to automatically skip the InMail step and continue through the sequence whenever credits run out. The same logic also handles situations where InMail isn’t available for a contact or when Sales Navigator becomes disconnected.

The result is simple: your multichannel sequences keep moving instead of silently stopping.